What Our Privacy Policy Covers in Indonesia
Our Privacy Policy covers the details you provide when opening an account, completing phone verification and contacting us about account access. We may record wallet references, payment status and transaction identifiers when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; this helps
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us match a cashier event with the correct account without asking you to repeat the same receipt. Device type, browser information, login time and security events may also be used to protect access and investigate unusual activity. We use this data to operate account services, answer
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requests, reconcile payment records and meet applicable legal duties. We do not describe access as available everywhere: where local law permits, you can use the account path shown on our site. If a payment is pending, please include the relevant receipt or reference when contacting us,
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so we can check the record without requesting unrelated personal details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.